All products are warranted by their respective manufactures as if bought directly from them.
Defective parts shall be promptly replaced and all associated shipping shall be free of charge.
All returns (non-defective parts) need RMAN (Return Merchandize Authorization Number). Returned items may be subject to a 10% - 15% restocking fee (depend on the manufacturer.) Also, all shipping charges (initial shipping at the time of purchase and the cost of returns) and credit card processing fee of 3% are not refundable.
To obtain a RMAN please contact us with your request to:
Email firstname.lastname@example.org Tel. 516-707-7771 Fax. 516-708-1389
All Cancellations of orders are subject to a 5% processing fee. Also, all shipping charges (if applicable) are not refundable.
distributes and resells products that are manufactured by third party companies.
Such companies include Bob-CAD-CAM, Designsoft, Sherline products, MAXNC, the
Smithy Company and others. These companies provide direct warrantee for their
products. DPP engineering will diligently coordinate the returns and replacement
of any defective product. Nevertheless, by submitting your order you are also
explicitly accepting to never hold DPP Engineering responsible for any sort of
liabilities due to damages either to individuals or properties whether direct,
implied or indirect related to these products.